Cloud Support Specialist for Dental Practice Solutions

3 days ago


Remote, Czech Republic ZaWin Full time

Transforming the dental industry requires a team of innovative professionals.

About ZaWin

We've been shaping the future of dentistry for 40 years, and our cutting-edge software streamlines processes, enhances patient experiences, and boosts profitability through automation and advanced workflow tools.

Our ongoing transformation is about crafting a workplace where positive values thrive, and employees play a pivotal role in bringing dentistry into the digital age.

Job Description

As a Cloud Support Specialist for Dental Practice Solutions, you'll be working closely with our local team to diagnose and resolve technical issues related to software, networks, systems, and hardware. Your expertise will ensure seamless IT service delivery across dental practices.

  • Implement system and software upgrades remotely.
  • Collaborate with different teams to support IT environments in dental practices.
  • Provide tailored technical advice and recommendations based on dental practice requirements.
  • Guide clients on legacy and new systems and services.
  • Serve as a feedback channel for customers, helping improve services and internal processes.
  • Troubleshoot Level 2 issues, including handling escalations from Level 1 support.
Requirements
  • Azure
  • Communication skills
  • Networks
  • Hardware
  • German
What We Offer

A dynamic work environment that fosters creativity, innovation, and growth. Join our journey as we redefine the landscape of dental operations.


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