Customer Experience Optimizer

About WOW24-7WOW24-7 is a pioneering bike-sharing platform dedicated to revolutionizing urban mobility. Founded in 2014, our mission is to integrate bike-sharing into urban transport networks, reducing traffic congestion and promoting greener cities.Job SummaryWe are seeking an experienced Customer Support Lead to join our team in Germany. As a key member of...

Your mission: You help customers and patients with their questions and with a medical product You answer emails, reviews and reports in Zendesk You analyze customer feedback and suggest process improvements You work creatively on growth projects and ideas by participating in workshops and task forces on topics related to marketing, customer loyalty and...

We are revolutionizing the CRM space at Attio, and we need your expertise as a Technical Support Specialist to help us achieve our goal.Company OverviewAt Attio, we're on a mission to create a CRM that's unparalleled in its user experience. Our platform is designed to empower businesses to streamline their operations and make data-driven decisions with ease....

At Digis, we are seeking a highly skilled Senior Performance Optimization Engineer to join our team. This role requires expertise in optimizing software performance across all layers, from low-level compiler development to high-level frameworks like Apache Spark.About the RoleWe are looking for an experienced engineer with strong skills in C++, Java, and x86...

Link Group is seeking a highly experienced and skilled Senior Customer Service Manager to lead our service desk team.About the RoleThis is an excellent opportunity for a seasoned professional to join our team and take on a leadership role in customer service. As a Senior Customer Service Manager, you will be responsible for ensuring that our customers...

Revolutionize CRM with AttioWe are on a mission to disrupt the software industry by creating a revolutionary CRM that empowers businesses to excel. As a Technical Support Specialist at Attio, you will play a vital role in ensuring our customers receive top-notch support and have an exceptional experience.About the RoleAs a Customer Experience Champion, you...

Fujitsu Technology Solutions Sp. z o.o. is seeking a seasoned SAP HCM consultant to join our team.Job Description:We are looking for a highly skilled and experienced SAP HCM consultant who can help us optimize business processes within existing SAP environments for our national and international customers.The ideal candidate will have several years of...

Unlock the Power of Data-Driven Decision MakingWe are seeking a skilled Web Personalization Engineer to join our team at VML Enterprise Solutions. In this role, you will be responsible for developing, implementing, and managing A/B testing, multivariate testing (MVT), and personalization campaigns using one or more Experimentation/Optimization tools.Key...

About DNA325Our client is a leading company in the cognitive health sector with over 25 million users. They aim to help people stay mentally fit or get fitter faster using digital neurological apps. Their mission is to adapt proven methods of science and practice to meet today's needs.Their award-winning app, reimbursed by all health insurance companies, can...

About the RoleWe're seeking a highly skilled Customer Support Specialist to join our team at Reedsy. As a key member of our operations team, you'll be responsible for delivering exceptional support to authors and publishing professionals.Your primary focus will be on providing timely and effective assistance to customers, ensuring their needs are met and...

About the RoleWe are seeking a highly skilled Senior Web Experimentation Engineer to join our team at VML Enterprise Solutions. This is a fantastic opportunity to work with cutting-edge technologies and collaborate with a talented group of professionals.As a Senior Web Experimentation Engineer, you will be responsible for designing, developing, and...

We're seeking a seasoned customer support professional to join our team at Reedsy.About the RoleAs a key member of our support team, you will be responsible for offering top-notch assistance to authors and publishing professionals, ensuring their needs are met and exceeded.Your primary goal will be to provide exceptional support experiences, troubleshooting...

VARTEQ Inc. is a top technology solutions provider crafting cutting-edge digital experiences. We are currently seeking an experienced Sitecore developer to join our team and help develop innovative solutions for a well-known global organization.About the RoleWe are looking for a talented Sitecore developer with 2+ years of experience in developing and...

IF YOU ARE An expert in Python programming with at least 5 years of experience in software development A holder of an MSc or Ph.D. degree in Computer Science, Applied Mathematics, Robotics, or a related field Highly capable of understanding, developing, and implementing complex and efficient algorithms Well-versed in control theory, especially model-based...

Business Intelligence Developer Opportunity at N-iXWe are looking for a seasoned Senior Power BI Engineer to join our team in Poland.The ideal candidate will have 5+ years of experience as a BI Engineer or Microsoft Power BI Specialist and advanced knowledge of DAX, including writing and optimizing complex formulas. They will also possess strong analytical...

At DNA325, we are seeking a highly skilled Customer Success Expert to join our team. As a key member of our Customer Success Team, you will play a critical role in helping customers and patients with their questions and needs related to our digital neurological apps.Your primary responsibilities will include analyzing customer feedback, suggesting process...

Job DescriptionWe are looking for an experienced Process Executive to join our team in IDEMIA Poland Sp. z o.o.About the RoleThis is a unique opportunity to work with our Payment Services Business Unit as we reinvent the cardholder experience.We are seeking a skilled professional to take ownership and execution of designated Customer Service administrative...

5+ years of customer support experience (Intercom, Crisp, Zendesk, etc.) Experience automating support processes Great understanding of on-boarding and conversion rate optimization (CRO) techniques Entrepreneurial minded Strong writing skills, you can write clearly and accurately, with perfect grammar and spelling Native-level English speaker Availability...

About the JobWe're seeking a Customer Support Specialist to join our team at Reedsy, a marketplace connecting authors with top publishing professionals. In this role, you'll provide exceptional support to authors, optimizing their experience and ensuring they receive the best possible service.Responsibilities:Offer Support: Assist authors in navigating our...

Requirements: Strong communication, collaboration, and analytical skills.  Proven experience in configuring and integrating the OneTrust platform.  Knowledge of privacy regulations (e.g., GDPR, PIPL) and frameworks and their implementation in OneTrust.  Customer-focused mindset with a drive for delivering value.  Critical thinking, complex...