Customer Experience Manager

About DNA325Our client is a leading company in the cognitive health sector with over 25 million users. They aim to help people stay mentally fit or get fitter faster using digital neurological apps. Their mission is to adapt proven methods of science and practice to meet today's needs.Their award-winning app, reimbursed by all health insurance companies, can...

Your mission: You help customers and patients with their questions and with a medical product You answer emails, reviews and reports in Zendesk You analyze customer feedback and suggest process improvements You work creatively on growth projects and ideas by participating in workshops and task forces on topics related to marketing, customer loyalty and...

Link Group is seeking a highly experienced and skilled Senior Customer Service Manager to lead our service desk team.About the RoleThis is an excellent opportunity for a seasoned professional to join our team and take on a leadership role in customer service. As a Senior Customer Service Manager, you will be responsible for ensuring that our customers...

About the RoleWe're seeking a highly skilled Customer Experience Optimizer to join our team at Reedsy. As a key member of our support team, you will be responsible for delivering exceptional customer experiences, optimizing conversion rates, and providing top-notch support to authors and publishing professionals.Job DescriptionYour primary focus will be...

Requirements: Minimum of 4 years experience in a Customer Success role, managing large accounts. Native-level English proficiency. Experience from a SaaS B2B company - is a must have a requirement Proficiency with development environments. Strong technical and problem-solving abilities. Proven history of delivering substantial value to...

We are revolutionizing the CRM space at Attio, and we need your expertise as a Technical Support Specialist to help us achieve our goal.Company OverviewAt Attio, we're on a mission to create a CRM that's unparalleled in its user experience. Our platform is designed to empower businesses to streamline their operations and make data-driven decisions with ease....

Company OverviewCreatio is an award-winning company that offers a unique opportunity for growth and development.We are a remote-first hybrid team that values flexibility and work-life balance. Our company culture is built on core values such as One Team, Genuine Care, Passion, Strive for Excellence, and Grow Every Day.SalaryThe estimated salary for this...

Required skills and qualifications:            Fluency in English is a must. Experience in B2B account management or project management with Enterprise accounts of not less than 4 years. Desire to learn and adapt fast according to a changing market environment. Customer-centric expert with a track record in delivering customer success. Project...

About you: Experience: 7+ years in product management within the B2B SaaS sector, including at least 3 years in a senior or lead product role. Proven track record of defining and delivering successful product strategies that have resulted in measurable business outcomes (e.g., revenue growth, expansion, customer satisfaction). Demonstrated experience...

English (fluent) and German (C2) Great time management and organisational skills Excellent communication skills Ideally 2+ years of experience in customer success management or account management roles at a high-growth B2B SaaS company Comfortable talking through basic technical concepts with a technical audience Proven track record of managing multiple...

Revolutionize CRM with AttioWe are on a mission to disrupt the software industry by creating a revolutionary CRM that empowers businesses to excel. As a Technical Support Specialist at Attio, you will play a vital role in ensuring our customers receive top-notch support and have an exceptional experience.About the RoleAs a Customer Experience Champion, you...

We are seeking a highly skilled Marketing Manager to join our team at Attio, a revolutionary CRM platform. The successful candidate will be responsible for managing our performance and lifecycle programs, driving cost-effective new customer acquisition, and maintaining data stack integrity.Key Responsibilities:Develop and execute strategies to optimize...

Qualifications (Education/Experience/Certification): Minimum English at CEFR Grade C1 (Advanced) or equivalent Certified in at least 1 DGEM Tech Technology within tower and working towards DGEM Tech technology certifications in other towers Collections Operations Manager In this role you will manage contracts daily including operations and finance and...

4-8 years in IT project management, with 1-2 years of experience managing projects involving MS Dynamics Bachelor’s degree in Information Technology, Computer Science, Business Administration, or a related field Experience in Dynamics 365 implementations, upgrades, or migrations Proficiency in tools like Microsoft Project, Jira, Trello, or Asana Proven...

Skills/Experience: Strong understanding of IT Infrastructure and Networking concepts Strong understanding of Windows Directory Services e,g Active Directory, DNS, DHCP Expertise in End User Computing technologies including, Windows Client OS , Microsoft 365, Enterprise browsers, networking, file sharing Expertise in ITIL processes and industry best practice...

Job SummaryWe are seeking a highly experienced IT Manager to lead our Service Desk team in the banking sector. As a key member of our organization, you will be responsible for providing exceptional customer support and driving business growth through process optimization.About Link GroupLink Group is a leading provider of financial services, dedicated to...

Experience in the banking sector. At least 5 years of experience in IT Service Desk or IT service management, including a managerial role. Excellent command of English. Proficiency in Italian will be a significant advantage. Familiarity with ITIL processes and tools (ITIL certification is a plus). Proven experience in team management, prioritizing tickets,...

Job Title: IT Service Desk Manager - Link GroupWe are seeking a highly skilled and experienced IT Service Desk Manager to join our team at Link Group. As a key member of our support team, you will be responsible for managing the day-to-day activities of our service desk, ensuring that all customer inquiries are addressed promptly and efficiently.About the...

Transformative Product Leadership Opportunity at PandaDocWe are seeking an experienced Senior Product Manager to drive the strategic direction of our Document Domain. This high-impact role will shape the future of how our customers create, collaborate on, and manage documents.About UsPandaDoc is a leading provider of document automation and collaboration...

We are seeking a highly skilled Customer Service Representative to join our team.About the RoleThis is a full-time opportunity to work in a dynamic and innovative environment, providing exceptional customer service to clients worldwide.The successful candidate will be fluent in German and English, with strong customer orientation and excellent interpersonal...