Customer Experience Champion

We are revolutionizing the CRM space at Attio, and we need your expertise as a Technical Support Specialist to help us achieve our goal.Company OverviewAt Attio, we're on a mission to create a CRM that's unparalleled in its user experience. Our platform is designed to empower businesses to streamline their operations and make data-driven decisions with ease....

About WOW24-7WOW24-7 is a pioneering bike-sharing platform dedicated to revolutionizing urban mobility. Founded in 2014, our mission is to integrate bike-sharing into urban transport networks, reducing traffic congestion and promoting greener cities.Job SummaryWe are seeking an experienced Customer Support Lead to join our team in Germany. As a key member of...

About the RoleWe're seeking a highly skilled Customer Experience Optimizer to join our team at Reedsy. As a key member of our support team, you will be responsible for delivering exceptional customer experiences, optimizing conversion rates, and providing top-notch support to authors and publishing professionals.Job DescriptionYour primary focus will be...

Your mission: You help customers and patients with their questions and with a medical product You answer emails, reviews and reports in Zendesk You analyze customer feedback and suggest process improvements You work creatively on growth projects and ideas by participating in workshops and task forces on topics related to marketing, customer loyalty and...

About DNA325Our client is a leading company in the cognitive health sector with over 25 million users. They aim to help people stay mentally fit or get fitter faster using digital neurological apps. Their mission is to adapt proven methods of science and practice to meet today's needs.Their award-winning app, reimbursed by all health insurance companies, can...

About you: Experience: 7+ years in product management within the B2B SaaS sector, including at least 3 years in a senior or lead product role. Proven track record of defining and delivering successful product strategies that have resulted in measurable business outcomes (e.g., revenue growth, expansion, customer satisfaction). Demonstrated experience...

Link Group is seeking a highly experienced and skilled Senior Customer Service Manager to lead our service desk team.About the RoleThis is an excellent opportunity for a seasoned professional to join our team and take on a leadership role in customer service. As a Senior Customer Service Manager, you will be responsible for ensuring that our customers...

We are seeking a highly skilled Customer Support Specialist to join our team at Antal, where you will be working on fully remote basis. In this role, you will have the opportunity to develop your skills and experience in customer service, communication, and problem-solving.

Requirements: 4+ years work experience as Customer Development Specialist in IT industry English proficiency Proven experience in customer development, market research, or product validation for startups. Strong background in conducting customer discovery interviews and qualitative research. Experience working in or with startups, incubators, or early-stage...

What are the role requirements? In this role, you will be expected to: Provide fast and friendly technical support to customers through emails, chat, and video calls, adhering to Service Level Agreements (SLAs) between European and US business hours. This is your core responsibility Accurately and efficiently answer customer questions regarding Attio...

Expertise  Typically requires BSc Computer Science or equivalent plus 8-10 years of relevant work experience. Advanced degree strongly preferred. Knowledge of software programmability (Python/ansible/Rest APIs), automation, orchestration and/or virtualization is desired. Demonstrable experience in Installation, Configuration and troubleshooting of Cisco...

We are looking for a Freelance Customer Development Specialist to lead the customer discovery and validation process for new startup ideas as part of our internal incubator initiative at Visible Magic. As a key member of our team, you will work closely with our innovators to conduct customer development interviews, validate assumptions, and gather real-world...

We're seeking a seasoned customer support professional to join our team at Reedsy.About the RoleAs a key member of our support team, you will be responsible for offering top-notch assistance to authors and publishing professionals, ensuring their needs are met and exceeded.Your primary goal will be to provide exceptional support experiences, troubleshooting...

About the RoleWe're seeking a highly skilled Customer Support Specialist to join our team at Reedsy. As a key member of our operations team, you'll be responsible for delivering exceptional support to authors and publishing professionals.Your primary focus will be on providing timely and effective assistance to customers, ensuring their needs are met and...

About SecfixWe are a fast-growing company that automates security compliance for SMBs in Europe. Our platform integrates with a company's tech stack, extracts the data needed for compliance, and creates a checklist to become and remain compliant.Our mission is to make security and compliance easy for modern companies. We are on a trajectory fueled by top...

**Designing Exceptional User Experiences:**At Avenga, we believe that great products start with deep understanding of user needs. As a Digital Product Experience Designer, you will play a key role in developing and delivering user experiences that meet the needs of our clients.This is a full-time position with a competitive salary of $90,000 - $120,000 per...

Job OverviewWe are seeking an experienced Senior Customer Support Professional to join our team in a Junior/Mid-level position. As a key member of our global organization, you will be responsible for handling inbound inquiries daily from both internal and external customers.The ideal candidate will have strong customer service skills, excellent communication...

Requirements: Minimum of 4 years experience in a Customer Success role, managing large accounts. Native-level English proficiency. Experience from a SaaS B2B company - is a must have a requirement Proficiency with development environments. Strong technical and problem-solving abilities. Proven history of delivering substantial value to...

Company OverviewCreatio is an award-winning company that offers a unique opportunity for growth and development.We are a remote-first hybrid team that values flexibility and work-life balance. Our company culture is built on core values such as One Team, Genuine Care, Passion, Strive for Excellence, and Grow Every Day.SalaryThe estimated salary for this...

At DNA325, we are seeking a highly skilled Customer Success Expert to join our team. As a key member of our Customer Success Team, you will play a critical role in helping customers and patients with their questions and needs related to our digital neurological apps.Your primary responsibilities will include analyzing customer feedback, suggesting process...