Customer Happiness Manager

Link Group is seeking a highly experienced and skilled Senior Customer Service Manager to lead our service desk team.About the RoleThis is an excellent opportunity for a seasoned professional to join our team and take on a leadership role in customer service. As a Senior Customer Service Manager, you will be responsible for ensuring that our customers...

About WOW24-7WOW24-7 is a pioneering bike-sharing platform dedicated to revolutionizing urban mobility. Founded in 2014, our mission is to integrate bike-sharing into urban transport networks, reducing traffic congestion and promoting greener cities.Job SummaryWe are seeking an experienced Customer Support Lead to join our team in Germany. As a key member of...

Requirements: Minimum of 4 years experience in a Customer Success role, managing large accounts. Native-level English proficiency. Experience from a SaaS B2B company - is a must have a requirement Proficiency with development environments. Strong technical and problem-solving abilities. Proven history of delivering substantial value to...

English (fluent) and German (C2) Great time management and organisational skills Excellent communication skills Ideally 2+ years of experience in customer success management or account management roles at a high-growth B2B SaaS company Comfortable talking through basic technical concepts with a technical audience Proven track record of managing multiple...

Essential Skills Analytical mind You can work as part of a team (a remote team so the ability to communicate is even more essential), but also show initiative and take responsibility for your tasks Strong writing skills, you can write clearly and accurately, with perfect grammar and spelling Native-level English speaker Customer support experience is...

Company OverviewCreatio is an award-winning company that offers a unique opportunity for growth and development.We are a remote-first hybrid team that values flexibility and work-life balance. Our company culture is built on core values such as One Team, Genuine Care, Passion, Strive for Excellence, and Grow Every Day.SalaryThe estimated salary for this...

Required skills and qualifications:            Fluency in English is a must. Experience in B2B account management or project management with Enterprise accounts of not less than 4 years. Desire to learn and adapt fast according to a changing market environment. Customer-centric expert with a track record in delivering customer success. Project...

We are seeking a highly skilled Marketing Manager to join our team at Attio, a revolutionary CRM platform. The successful candidate will be responsible for managing our performance and lifecycle programs, driving cost-effective new customer acquisition, and maintaining data stack integrity.Key Responsibilities:Develop and execute strategies to optimize...

About DNA325Our client is a leading company in the cognitive health sector with over 25 million users. They aim to help people stay mentally fit or get fitter faster using digital neurological apps. Their mission is to adapt proven methods of science and practice to meet today's needs.Their award-winning app, reimbursed by all health insurance companies, can...

About the RoleWe are seeking a talented and motivated individual to join our team as a Customer Happiness Intern. In this role, you will be responsible for providing exceptional support to authors and publishing professionals, helping them navigate our platform and overcome any challenges they may face.As a key member of our team, you will play a crucial...

Revolutionize CRM with AttioWe are on a mission to disrupt the software industry by creating a revolutionary CRM that empowers businesses to excel. As a Technical Support Specialist at Attio, you will play a vital role in ensuring our customers receive top-notch support and have an exceptional experience.About the RoleAs a Customer Experience Champion, you...

Your mission: You help customers and patients with their questions and with a medical product You answer emails, reviews and reports in Zendesk You analyze customer feedback and suggest process improvements You work creatively on growth projects and ideas by participating in workshops and task forces on topics related to marketing, customer loyalty and...

We are seeking a highly skilled Customer Service Representative to join our team.About the RoleThis is a full-time opportunity to work in a dynamic and innovative environment, providing exceptional customer service to clients worldwide.The successful candidate will be fluent in German and English, with strong customer orientation and excellent interpersonal...

Experience supporting sales teams with solution selling and bundle management. Proficiency in Salesforce CRM and Salesforce CPQ. Strong problem-solving and analytical skills. Ability to document processes and highlight areas for improvement. Excellent coordination and communication skills to align with sales, customers, and product teams. ,[Utilize...

What are the role requirements? In this role, you will be expected to: Facilitate ideation for and execute B2B marketing campaigns that drive pipeline and brand awareness Manage campaigns across email, paid media, social, and events Partner with Design and Product Marketing to develop campaign and program assets Manage synchronous campaigns’ stakeholders...

Job SummaryWe are seeking a highly experienced IT Manager to lead our Service Desk team in the banking sector. As a key member of our organization, you will be responsible for providing exceptional customer support and driving business growth through process optimization.About Link GroupLink Group is a leading provider of financial services, dedicated to...

Drive Quality and Innovation at ZowieWe're seeking an experienced QA Analyst to join our team and contribute to the development of cutting-edge AI solutions. As a key member of our cross-functional team, you'll work alongside skilled product and engineering teams to deliver new features to our customers.About the Role:Quality Assurance Expertise: With 2+...

We believe the right person will have the following experience: At least 5 years of experience as an individual contributor at a Senior or above level Experience leading teams working on complex problems, either as a Tech Lead or Engineering Manager) Experience working on or leading teams utilising Typescript and NodeJS A natural approach to leadership that...

Job Title: IT Service Desk Manager - Link GroupWe are seeking a highly skilled and experienced IT Service Desk Manager to join our team at Link Group. As a key member of our support team, you will be responsible for managing the day-to-day activities of our service desk, ensuring that all customer inquiries are addressed promptly and efficiently.About the...

About SecfixWe are a fast-growing company that automates security compliance for SMBs in Europe. Our platform integrates with a company's tech stack, extracts the data needed for compliance, and creates a checklist to become and remain compliant.Our mission is to make security and compliance easy for modern companies. We are on a trajectory fueled by top...