Key Account Manager for Premium Digital Payment Solutions

1 month ago


Remote, Czech Republic Job Advice Agency Full time
About the Role

We are seeking a highly experienced Key Account Manager to join our team at Kuna Pay, a leading premium digital payment solution provider. As a key member of our sales team, you will be responsible for developing and managing long-term relationships with key merchants in e-commerce, retail, and service sectors to drive adoption and continued use of our innovative payment products.

As a Key Account Manager, you will work directly with the CEO to shape a high-performing team and achieve ambitious growth goals. Your primary focus will be on building, maintaining, and nurturing strong relationships with key merchants, ensuring their ongoing satisfaction and engagement with Kuna Pay.

Responsibilities
  • Account Management: Build, maintain, and nurture strong relationships with key merchants, ensuring their ongoing satisfaction and engagement with Kuna Pay.
  • Product Demonstrations: Deliver tailored product demos to showcase how Kuna Pay meets client needs, focusing on online payment workflows such as website, app, and invoice integrations.
  • Sales and Upselling: Provide quotes, negotiate contracts, and identify opportunities for upselling and cross-selling additional Kuna Pay solutions to existing accounts.
  • Merchant Success: Ensure merchants actively process payments using Kuna Pay and achieve their business objectives.
  • Market Analysis: Analyze client needs and industry trends to inform account management strategies and improve product offerings.
  • Team Collaboration: Work closely with the CEO and other team members to develop and execute key account strategies.
  • Performance Reporting: Monitor and report metrics such as merchant retention, satisfaction, and activity levels.
Requirements

To succeed in this role, you will need:

  • B2B sales experience, particularly in e-commerce.
  • A deep understanding of payment workflows and online payment integration.
  • Excellent interpersonal, relationship management, and presentation skills.
  • Strong analytical, problem-solving, and self-motivation in fast-paced environments.
About Us

Kuna Pay is a leading cryptocurrency exchange and blockchain ecosystem in Eastern Europe, founded in 2016. We offer a secure platform for trading digital assets, including Bitcoin, Ethereum, and other cryptocurrencies. Our user-friendly interface and innovative solutions have made us a trusted partner for merchants and individuals alike.


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