Key Account Manager

6 days ago


Remote, Czech Republic Job Advice Agency Full time
About the Job

We are seeking an experienced and driven Key Account Manager to join our team at Kuna Pay, a premium digital payment solution provider. This role involves developing and managing long-term relationships with key merchants in e-commerce, retail, and service sectors to drive adoption and continued use of our innovative payment products.

Job Description
  • Account Management: Build, maintain, and nurture strong relationships with key merchants, ensuring their ongoing satisfaction and engagement with Kuna Pay.
  • Product Demonstrations: Deliver tailored product demos to showcase how Kuna Pay meets client needs, focusing on online payment workflows such as website, app, and invoice integrations.
  • Sales and Upselling: Provide quotes, negotiate contracts, and identify opportunities for upselling and cross-selling additional Kuna Pay solutions to existing accounts.
  • Merchant Success: Ensure merchants actively process payments using Kuna Pay and achieve their business objectives.
  • Market Analysis: Analyze client needs and industry trends to inform account management strategies and improve product offerings.
  • Team Collaboration: Work closely with the CEO and other team members to develop and execute key account strategies.
  • Performance Reporting: Monitor and report metrics such as merchant retention, satisfaction, and activity levels.
  • Achieve KPIs: Meet and exceed objectives related to account growth, retention, and revenue.

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