
Customer Support Representative
2 days ago
- Вільна англійська (не нижче С1)
- Вміння переконувати клієнтів користуватися нашим сервісом
- Надавати сервіс клієнтам на найвищому рівні
- Швидка реакція у вирішуванні конфліктів
- Уважність та посидючість
- Відповідальність, активність та результативність
- Готовність до роботи з великим обсягом інформації
- Наявність сучасного ПК, стаціонарне Інтернет-з'єднання, гарнітури
Американська логістична компанія запрошує до своєї команди
Наша компанія працює на території США в двох основних напрямах:
- Appliance Repair — допомога клієнтам у ремонті побутової техніки.
- Household Moving — організація швидкого та зручного перевозу речей під час переїздів.
Ми — лідери американського ринку логістичних послуг, з багаторічним досвідом і високим стандартом обслуговування. У кожному з проєктів ми забезпечуємо клієнтів першокласним сервісом, який відповідає їхнім потребам та очікуванням. Наш девіз: «Клієнт завжди правий», і ми робимо все можливе, щоб кожен клієнт залишався задоволеним.
Важливо Ми будемо раді запросити до наступного етапу відбору кандидатів, у яких є альтернативні джерела енергопостачання та безперебійного доступу до Інтернету на випадок вимкнення світла.
Зайнятість: повна (8 робочих годин на день, 40 робочих годин у тиждень)
Графік роботи: понеділок-п'ятниця, вечірній-нічний час (детальний графік можна визначити на подальших етапах спілкування)
Заробітна плата: базова заробітна плата формується за рахунок погодинної ставки — $7,5/hour зі старту ($1320 за місяць), а також може бути більше в залежності від вашої професійності та компетентності.
В компанії можливі зміни в графіку роботи, проте це компенсується вищою оплатою.
Тип роботи: віддалена
У випадку, якщо Ваше резюме нас зацікавить, ми зв'яжемось з Вами протягом 2−5 робочих днів.
У нашій компанії також відкриті і інші вакансії у сфері логістики (Quality Assurance Manager, Sales Agent Assistant, HR Manager).Запрошуємо амбіційних та відданих приєднатися до нашої команди
,[Спілкування по телефону, у повідомленнях та чатах, з клієнтами зі Сполучених Штатів, Обробка запитів клієнтів через телефон, електронну пошту та чат, Робота з CRM-системою для ведення клієнтських даних] Requirements:-
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