DACH Region Customer Success Professional

aqua cloud GmbH is seeking an experienced IT sales professional to bolster and enhance our expansion in the DACH/EU market. This role entails working with qualified leads (midsize to enterprise European businesses) provided by our lead generation/qualification team, and seeing them through to closure.The successful candidate will be responsible for...

English (fluent) and German (C2) Great time management and organisational skills Excellent communication skills Ideally 2+ years of experience in customer success management or account management roles at a high-growth B2B SaaS company Comfortable talking through basic technical concepts with a technical audience Proven track record of managing multiple...

Requirements: Minimum of 4 years experience in a Customer Success role, managing large accounts. Native-level English proficiency. Experience from a SaaS B2B company - is a must have a requirement Proficiency with development environments. Strong technical and problem-solving abilities. Proven history of delivering substantial value to...

Customer Success Manager OpportunityWe are seeking a highly motivated Customer Success Manager to join our team and work with our customers from the DACH region.About SecfixSecfix automates security compliance for SMBs in Europe. We help SMBs automate ISO 27001, GDPR, TISAX, and SOC 2 fast and easy. Our platform integrates with a company's tech stack (like...

About the RoleWe're seeking a highly skilled Customer Support Specialist to join our team at Reedsy. As a key member of our operations team, you'll be responsible for delivering exceptional support to authors and publishing professionals.Your primary focus will be on providing timely and effective assistance to customers, ensuring their needs are met and...

About the RoleWe are seeking a highly skilled Customer Service Specialist to join our team. As a key member of our customer-facing team, you will be responsible for handling inbound inquiries from both internal and external customers.Key ResponsibilitiesHandle customer inquiries in a professional and timely manner.Process transactions using SAP and CRM...

The Essentials - You Will Have: Knowledge and experience in managing Change and Communications. Strong understanding of regional cultures, business practices, and regulatory environments. Excellent communications and interpersonal skills with the ability to collaborate effectively across diverse teams. The Preferred - You Might Also Have: Certifications...

Company OverviewWe are Koyeb, a global company headquartered in France, Europe. We're building a product used by developers and interacting daily with our developers' community - which are our users.All our communications, internal and public, are in English. Our long-term mission doesn't change, but you need to be willing to work on a short-term roadmap...

At DNA325, we are seeking a highly skilled Customer Success Expert to join our team. As a key member of our Customer Success Team, you will play a critical role in helping customers and patients with their questions and needs related to our digital neurological apps.Your primary responsibilities will include analyzing customer feedback, suggesting process...

Company OverviewCreatio is an award-winning company that offers a unique opportunity for growth and development.We are a remote-first hybrid team that values flexibility and work-life balance. Our company culture is built on core values such as One Team, Genuine Care, Passion, Strive for Excellence, and Grow Every Day.SalaryThe estimated salary for this...

Job OverviewWe are seeking an experienced Senior Customer Support Professional to join our team in a Junior/Mid-level position. As a key member of our global organization, you will be responsible for handling inbound inquiries daily from both internal and external customers.The ideal candidate will have strong customer service skills, excellent communication...

About the RoleWe are seeking a talented and motivated individual to join our team as a Customer Happiness Intern. In this role, you will be responsible for providing exceptional support to authors and publishing professionals, helping them navigate our platform and overcome any challenges they may face.As a key member of our team, you will play a crucial...

Required skills and qualifications:            Fluency in English is a must. Experience in B2B account management or project management with Enterprise accounts of not less than 4 years. Desire to learn and adapt fast according to a changing market environment. Customer-centric expert with a track record in delivering customer success. Project...

We are seeking an experienced professional to play a pivotal role in the execution of a multi-year global transformation program as Global Transformation Program Manager.The successful candidate will lead the regional execution of Success Enablement (SE) Plans, ensuring alignment with the global program objectives. This role requires a strategic mindset,...

responding to inquiries and educating our customers on our products by chat and email troubleshooting problems for customers coordinating solutions with IT and management helping customers build successful businesses handling onboarding calls with customers Are you ready to embark on an exciting and impactful career as a Customer Success Advisor? If...

Opportunity OverviewWe're a fast-growing community of authors and publishing professionals, aiming to provide top-notch tools and resources for book creation.This role offers the chance to support our users, optimize conversion rates, and contribute to maintaining an excellent Net Promoter Score (NPS).About Reedsy:We've grown from 1 million authors to over...

We are seeking a highly skilled Customer Service Representative to join our team.About the RoleThis is a full-time opportunity to work in a dynamic and innovative environment, providing exceptional customer service to clients worldwide.The successful candidate will be fluent in German and English, with strong customer orientation and excellent interpersonal...

Odnajdziesz się u nas doskonale, jeśli: ⭐ Masz doświadczenie w obsłudze klienta, idealnie w firmie działającej w modelu SaaS lub z branży HR Tech. 💻 Posługujesz się płynnie językiem polskim i angielskim; 💬 Masz wysoko rozwinięte umiejętności komunikacyjne i budowania relacji oraz dbałość o szczegóły 🤔 Lubisz optymalizować...

Required Skills/Abilities: Strong verbal and written communication skills. Strong organizational skills and attention to detail. Accuracy and Attention to detail. Critical thinking. Proficient with Microsoft Office Suite or similar software, and accounting software. Experience in NetSuite is a plus. English upper-intermediate oral and written. Education...

You are the ideal candidate for this role if you have a strong passion for delivering exceptional customer experiences in Dutch and English.Fluency in Dutch and English (min. B2) is essential, along with excellent communication skills.Strong customer orientation, interpersonal skills, and ability to manage time efficiently are required.An organized and...