Customer Success Advocate
2 months ago
We're a fast-growing community of authors and publishing professionals, aiming to provide top-notch tools and resources for book creation.
This role offers the chance to support our users, optimize conversion rates, and contribute to maintaining an excellent Net Promoter Score (NPS).
About Reedsy:
- We've grown from 1 million authors to over 2,500 freelancers in just a few years;
- We've received multiple industry awards and are committed to excellence.
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Customer Experience Advocate @ Attio
3 weeks ago
Remote, London, Czech Republic Attio Full timeWe are revolutionizing the CRM space at Attio, and we need your expertise as a Technical Support Specialist to help us achieve our goal.Company OverviewAt Attio, we're on a mission to create a CRM that's unparalleled in its user experience. Our platform is designed to empower businesses to streamline their operations and make data-driven decisions with ease....
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Customer Success Manager @ Mend.io
1 month ago
Remote, Kraków, Warsaw, Czech Republic Mend.io Full timeRequirements: Minimum of 4 years experience in a Customer Success role, managing large accounts. Native-level English proficiency. Experience from a SaaS B2B company - is a must have a requirement Proficiency with development environments. Strong technical and problem-solving abilities. Proven history of delivering substantial value to...
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DACH Region Customer Success Professional
2 weeks ago
Remote, Czech Republic Secfix Full timeAbout SecfixWe are a fast-growing company that automates security compliance for SMBs in Europe. Our platform integrates with a company's tech stack, extracts the data needed for compliance, and creates a checklist to become and remain compliant.Our mission is to make security and compliance easy for modern companies. We are on a trajectory fueled by top...
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Remote, Czech Republic DNA325 Full timeAt DNA325, we are seeking a highly skilled Customer Success Expert to join our team. As a key member of our Customer Success Team, you will play a critical role in helping customers and patients with their questions and needs related to our digital neurological apps.Your primary responsibilities will include analyzing customer feedback, suggesting process...
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Strategic Enterprise Customer Success Manager
1 month ago
Remote, Warsaw, Czech Republic Creatio Full timeCompany OverviewCreatio is an award-winning company that offers a unique opportunity for growth and development.We are a remote-first hybrid team that values flexibility and work-life balance. Our company culture is built on core values such as One Team, Genuine Care, Passion, Strive for Excellence, and Grow Every Day.SalaryThe estimated salary for this...
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Customer Success Manager
3 months ago
Remote, Czech Republic Secfix Full timeEnglish (fluent) and German (C2) Great time management and organisational skills Excellent communication skills Ideally 2+ years of experience in customer success management or account management roles at a high-growth B2B SaaS company Comfortable talking through basic technical concepts with a technical audience Proven track record of managing multiple...
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Enterprise Customer Success Manager @ Creatio
1 month ago
Remote, Warsaw, Czech Republic Creatio Full timeRequired skills and qualifications: Fluency in English is a must. Experience in B2B account management or project management with Enterprise accounts of not less than 4 years. Desire to learn and adapt fast according to a changing market environment. Customer-centric expert with a track record in delivering customer success. Project...
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Remote, Paris, Czech Republic Koyeb Full timeCompany OverviewWe are Koyeb, a global company headquartered in France, Europe. We're building a product used by developers and interacting daily with our developers' community - which are our users.All our communications, internal and public, are in English. Our long-term mission doesn't change, but you need to be willing to work on a short-term roadmap...
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Customer Success Advisor
3 days ago
Remote, Gdańsk, Czech Republic GetResponse S.A. Full timeresponding to inquiries and educating our customers on our products by chat and email troubleshooting problems for customers coordinating solutions with IT and management helping customers build successful businesses handling onboarding calls with customers Are you ready to embark on an exciting and impactful career as a Customer Success Advisor? If...
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Customer Success Specialist
2 days ago
Remote, Czech Republic Reedsy Full timeAbout the RoleWe're seeking a highly skilled Customer Support Specialist to join our team at Reedsy. As a key member of our operations team, you'll be responsible for delivering exceptional support to authors and publishing professionals.Your primary focus will be on providing timely and effective assistance to customers, ensuring their needs are met and...
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Remote, Czech Republic B2B Soft Full timeOur team at B2B Soft is looking for a skilled Customer Support Specialist to join our dynamic team. As a key member, you will play a crucial role in providing timely and accurate information about our products to existing and prospective customers.Key ResponsibilitiesHelp customers with software and hardware configurations, billing, and merchant...
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Customer Success Specialist @ Heroify
2 months ago
Remote, Warsaw, Czech Republic Heroify Full timeOdnajdziesz się u nas doskonale, jeśli: ⭐ Masz doświadczenie w obsłudze klienta, idealnie w firmie działającej w modelu SaaS lub z branży HR Tech. 💻 Posługujesz się płynnie językiem polskim i angielskim; 💬 Masz wysoko rozwinięte umiejętności komunikacyjne i budowania relacji oraz dbałość o szczegóły 🤔 Lubisz optymalizować...
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Remote, Czech Republic Reedsy Full timeAbout the RoleWe are seeking a talented and motivated individual to join our team as a Customer Happiness Intern. In this role, you will be responsible for providing exceptional support to authors and publishing professionals, helping them navigate our platform and overcome any challenges they may face.As a key member of our team, you will play a crucial...
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Customer Success Specialist
1 week ago
Remote, Czech Republic Wedding.pl Full timeJakich kompetencji potrzebujemy? Minimum 2-letniego doświadczenia na podobnym stanowisku Doświadczenia w obsłudze klienta i sprzedaży w sektorze B2B (zdolności handlowe, wiedza z zakresu sprzedaży i marketingu, znajomość technik sprzedażowych oraz umiejętność mówienia językiem korzyści) Doświadczenia w prezentacji produktu Umiejętność...
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Cloud Serverless Advocate Position
3 weeks ago
Remote, Paris, Czech Republic Koyeb Full timeAt Koyeb, we're on a mission to make developers' lives easier by providing the fastest way to deploy applications globally. Our serverless platform is completely managed, taking care of everything from building and running containers to distributing them across multiple continents.Our ApproachWe take a bottom-up approach, focusing on organic acquisition and...
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Customer Experience Champion
1 week ago
Remote, London, Czech Republic Attio Full timeRevolutionize CRM with AttioWe are on a mission to disrupt the software industry by creating a revolutionary CRM that empowers businesses to excel. As a Technical Support Specialist at Attio, you will play a vital role in ensuring our customers receive top-notch support and have an exceptional experience.About the RoleAs a Customer Experience Champion, you...
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Customer Data Governance Specialist
1 day ago
Remote, Czech Republic SoftServe Full timeAt SoftServe, we are dedicated to delivering cutting-edge solutions that drive transformations across various industries. Our Customer Data Governance team plays a crucial role in ensuring the seamless execution of corporate functions and delivery units, upholding stringent data processing compliance standards.About the RoleThis position will be responsible...
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Senior Product Manager, Digital Content
3 weeks ago
Remote, Czech Republic PandaDoc Full timeTransformative Product Leadership Opportunity at PandaDocWe are seeking an experienced Senior Product Manager to drive the strategic direction of our Document Domain. This high-impact role will shape the future of how our customers create, collaborate on, and manage documents.About UsPandaDoc is a leading provider of document automation and collaboration...
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Remote, Kraków, Czech Republic Antal Full timeWe are seeking a highly skilled Customer Service Representative to join our team.About the RoleThis is a full-time opportunity to work in a dynamic and innovative environment, providing exceptional customer service to clients worldwide.The successful candidate will be fluent in German and English, with strong customer orientation and excellent interpersonal...
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Marketing Manager for Customer Growth
1 week ago
Remote, Londyn, Czech Republic Attio Full timeWe are seeking a highly skilled Marketing Manager to join our team at Attio, a revolutionary CRM platform. The successful candidate will be responsible for managing our performance and lifecycle programs, driving cost-effective new customer acquisition, and maintaining data stack integrity.Key Responsibilities:Develop and execute strategies to optimize...