IT Support Professional

6 days ago


Remote, Czech Republic B2B Soft Full time

At B2B Soft, we are seeking an experienced IT Support Professional to join our dynamic team. The ideal candidate will have a strong background in technical support and be fluent in English.

The estimated salary for this position is around $40,000-$60,000 per year, depending on experience and qualifications.

Job Description:
  • Provide timely and accurate information about B2BSoft products to existing and prospective customers via phone, chat, and email
  • Identify, analyze, and troubleshoot technical issues, providing effective solutions
Required Skills and Qualifications:

We are looking for candidates with the following skills and qualifications:

  • Fluent/advanced English (MUST)
  • Previous experience in the Support field
  • Technical background and IT education
  • An ability to work night shifts (6 shifts: 15:00 – 00:00; 16:00 – 01:00; 17:00 – 02:00; 18:00 – 03:00; 19:00 – 04:00; 21:00 – 06:00)
Benefits:

We offer a range of benefits to our employees, including:

  • Opportunities for professional growth and development
  • A dynamic and supportive work environment
Other Information:

Please note that all applications will be considered confidentially.



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