Key Account Manager for ECommerce Solutions

7 days ago


Remote, Czech Republic scandiweb Full time

Company Overview

Scandiweb is an inclusive company with colleagues from over 30 countries across all continents. Our ratio of females is among the highest in the industry. We welcome people from all walks of life who can complete a test by showing their skills and knowledge.

We value your ability to deliver results starting from the test task, and your enthusiasm and openness to embrace new knowledge and processes. Continuous learning and acting on feedback are among our core organizational values.

Salary and Benefits

  • Competitive starting salary relative to the market;
  • Valuable eCommerce experience at the industry leader scandiweb;
  • Substantial monetary bonuses based on successful lead conversion to client;
  • Exciting travel opportunities;
  • Support for hardware upgrades;
  • Core health insurance coverage and sports bonuses;
  • A diverse multinational team of experts to learn from;
  • Company-covered training and certification;
  • Legendary online and onsite events to celebrate our success together.

Job Description

In this role, you will focus on understanding scandiweb's customers and identifying their needs and pain points. You will be responsible for building and maintaining strong client relationships while driving sales growth through upselling and cross-selling services.

You will prepare compelling business presentations and proposals tailored to the specific needs of prospective clients. Developing strategic account plans, monitoring performance metrics, and collaborating with internal teams to ensure client satisfaction and retention are key aspects.

This role involves engaging with potential clients and establishing valuable connections. You will actively participate in all stages of the sales process for both inbound and outbound leads, from introductory calls to solutionizing.

Required Skills and Qualifications

  • Familiarity with platforms such as Magento/Adobe Commerce, Shopify, Akeneo, or PimCore is recommended;
  • Strong communication skills with confident skills in English and the ability to express oneself well in written, verbal, and presentation formats;
  • The ability to learn new frameworks and systems and obtain certifications is important in this role.

Benefits and Growth Opportunities

  • You will get support in career counseling from our HR department as each career path is unique taking into account your personal strengths and ambitions;
  • Your growth will be based on your performance, portfolio expansion, and the success of the built business relationships;
  • Further professional growth and development can lead you to become a senior, team lead for one and/or multiple teams, heading a particular practice, and ultimately working with top accounts like Puma, The New York Times, or Läderach.


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