Service Delivery Manager

About CompeteraWe're building a place where optimal pricing decisions can be made easily, leveraging AI technologies to drive challenging decisions and empower humans to perform better.SalaryThe estimated salary for this role is $120,000 - $180,000 per year, depending on experience and qualifications.Job DescriptionPurpose:Drive innovations with us as the...

About UsCompetera is a forward-thinking organization committed to developing innovative software solutions. Our team is driven by the vision of leveraging AI technologies to simplify decision-making processes.Your Role:We are seeking a highly skilled Service Delivery Excellence Leader to oversee the delivery of our services to live customers, ensuring...

Your profile: Experience in setting and managing ITIL environment Proven capability and experience in application support management preferably at an enterprise level Experience in managing SAP systems Strong IT Service Management and standards experience Proven capability and experience in integrating services from multiple service...

Job DescriptionAs a Service Delivery Manager, you will be part of our Human Resources and Finance transformation program, focusing on implementing a central SuccessFactors and S/4HANA solution. Your primary responsibilities include managing system support, assisting in the implementation of additional modules and new processes, managing stakeholders with the...

We are seeking a seasoned Project Manager to lead our QA services team at QATestLab, an international provider of independent testing services with 18+ years of experience delivering QA support across multiple industries.Job Description:Coordinate software testing projects from start to finish, ensuring timely delivery and high-quality results.BUILD AND...

Your profile:With experience in setting and managing ITIL environments, you will be able to drive incident, change, and problem management processes forward.A proven track record of application support management at an enterprise level is essential for this role.Managing SAP systems requires a deep understanding of the platform and its applications.A strong...

Job Title: IT Service Desk Manager - Link GroupWe are seeking a highly skilled and experienced IT Service Desk Manager to join our team at Link Group. As a key member of our support team, you will be responsible for managing the day-to-day activities of our service desk, ensuring that all customer inquiries are addressed promptly and efficiently.About the...

Experience in the banking sector. At least 5 years of experience in IT Service Desk or IT service management, including a managerial role. Excellent command of English. Proficiency in Italian will be a significant advantage. Familiarity with ITIL processes and tools (ITIL certification is a plus). Proven experience in team management, prioritizing tickets,...

Job Description:We are seeking an experienced Operational Excellence Manager to join our team at Competera. This role will be responsible for improving the quality and efficiency of our service delivery operations.About Us:Competera is a leading provider of pricing solutions, and we are building a place where optimal pricing decisions can be made easily. We...

We are looking for a Senior SAP ABAP Application Manager to support our client in the cloud service area with application management services. The ideal candidate will have at least 2 years of experience in application management, including ITIL processes and incident management.The role involves analyzing and solving technical and non-technical issues in...

Link Group is seeking a highly experienced and skilled Senior Customer Service Manager to lead our service desk team.About the RoleThis is an excellent opportunity for a seasoned professional to join our team and take on a leadership role in customer service. As a Senior Customer Service Manager, you will be responsible for ensuring that our customers...

About the RoleAs a Strategic Data Services Director, you will be responsible for leading the operational delivery and governance of product services at AVENGA. This includes owning every aspect of service delivery, governance, and performance.Key ResponsibilitiesFace to the business for operational services, serving as the initial point of contact and...

About CompeteraWe are a dynamic company that is revolutionizing the pricing industry with cutting-edge AI technology. Our mission is to provide seamless and efficient service delivery operations that drive success for our customers.As a Technical Operations Lead, you will be at the forefront of this journey, overseeing the delivery of our services to live...

Requirements BSc degree with 3+ years of hands-on experience in IT infrastructure services with specific and strong experience in EntraID/Azure and Microsoft Active Directory.  Deep technical knowledge in these areas preferred: EntraID/Azure Active Directory (identities, groups, roles, RBAC, CAs, applications, MS Graph)   Microsoft Active Directory (AD...

5+ years experience in information technology /business system analysis, information design, resulting in a deep understanding of business processes and related information management, ideally in different parts of an organization Interest and passion for working in a complex data domain and dynamic business environment, solving challenging problems, and...

Senior TechLead with at least 5 years experience leading a global DevOps team  Solid understanding of practices and the respective usage of JIRA etc.  MA/Eng. in Information Technology or Business or relevant experience Experience in work with virtual/dispersed project/service team Good knowledge of project management methods (PMP or Prince2 practicioner...

Working as a Project Manager for 1.5+ years Upper-Intermediate or above level of English Experience working with several projects simultaneously (preferably a full cycle) Understanding the stages of project life cycle (SDLC, STLC) Ability to prioritize tasks and build a work plan following these priorities Desire to adhere to high standards of work, focus...

We are the biggest European Python Powerhouse with over 19 years of experience, several offices in Poland and a deep commitment to Agile principles.About the RoleJoin a group of 500+ professionals dedicated to helping customers build outstanding products.To sustain our excellence in delivering quality services to our customers, we are looking for a dedicated...

Join Experis Polska as a highly skilled Digital Workplace Solutions Manager and take on a critical role in ensuring the delivery of exceptional end-user experiences across Global Technology. With a focus on EndPoint Management, Global Productivity, and Collaboration services, you will lead the team to adopt a customer-centric service ethos, driving...

Job DescriptionWe are seeking an experienced Process Executive to join our team in Poland. As a key member of the Payment Services Business Unit, you will play a critical role in driving process improvement and efficiency across our European operations.Responsibilities:Ownership and execution of designated customer service administrative processes for the...