Business Development Representative with Excellent Communication Skills

3 weeks ago


Remote Łódź, Czech Republic Sterling Outsourcing Full time

Sterling Outsourcing is an international business providing outsourced services for clients worldwide.

We are currently expanding and seeking enthusiastic individuals with fluent English to join our global team.

Established in 2006, we provide opportunities for ongoing development, ensuring a significant portion of our employees remain with the company long-term.

Job Description:

As a Customer Service Agent with Sterling Outsourcing, you will be working primarily from home with occasional visits to the office.

Your responsibilities will include:

  • Supporting clients via webchat, email, or occasional calls
  • Verifying customer details as part of Know Your Customer (KYC) and Anti-Money Laundering (AML) activities
  • Assisting new clients with account setup
  • Solving complex customer requests regarding trading and ensuring their satisfaction
  • Collaborating with other departments to provide exceptional customer service
  • Working closely with the Tech Team by sharing customer feedback and contributing to continuous app improvement

Required skills include:

  • Fluent English at B2 level or above
  • Excellent communication and organizational skills
  • Good knowledge of MS Office

Benefits include:

  • A competitive salary of approximately 30,000 PLN per month (gross)
  • A remote work allowance of 575 PLN per month
  • MEDICOVER medical healthcare
  • MEDICOVER sport benefits system
  • A modern office in a city center location
  • A positive atmosphere with a focus on work-life balance


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